Submit annual meter reading
How to submit your meter reading:
- You receive a request by email or letter.
- In the request you will find your notification number.
- After submitting your meter reading you receive your annual statement.
Meter reading
Almost all of our customers submit their meter reading online.
Meter reading when moving
In the event of a change of address we need the final meter reading of your old address to draw up your final bill.
- Have you already informed us of your move? Please submit your final meter reading to our customer service team.
- Still need to inform us of your change of address? Then you can submit the final meter reading together with your move. Click on 'Moving' below.
Need help?
Need help submitting your meter reading? Please view our tips!
View our tipsQuestions and answers about your meter reading
Are you on holiday, and thus unable to submit your yearly meter reading in time? Then we will estimate your water use.
Did you forget to submit your meter reading? No problem. We will estimate your annual bill. Is the estimate wrong? Please let us know.
Are you moving home? Please submit the final meter reading of your old address. Did you already inform us that you are moving home? Please do submit your final meter reading nonetheless. This will allow us to create your final bill.
Are you trying to find the notification number (in Dutch: opnamenummer) to submit your meter reading? You can find this in your meter reading request email or letter.
Berry, the digital assistent