Cookies

We use cookies to ensure that this website functions properly. Click “Yes” to accept all cookies. This allows you to watch videos too. Want to know more or change your settings? Go to privacy and cookies.

Direct naar content

About your bill

I received a warrant, but I did not receive the original assessment.

Perhaps you received your assessment via MijnOverheid

Read more

I do not have a water meter. How is my tap water bill determined?

If you do not have a water meter, we estimate your water consumption. Your tap water bill is based on the number of units of your home. For example, your kitchen counts as one unit.

More about units

The number of units on my tap water bill is wrong.

Do you not have a water meter in your home? Then your tap water bill is based on the number of units in your home. Is the number of units on your bill incorrect? Then please contact our customer service team.

Change the number of your units via our customer service team.

I paid my bill, but still received a payment reminder.

Perhaps your payment and the payment reminder were sent at the same time. If so, please ignore our reminder.
View your account balance on My Waternet
Berrybot Berry, the digital assistent