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I do not know if I have an account for My Tap Water. What to do?

Are you not sure if you already have an account for My Tap Water? Read how to solve the most frequent problems quickly.

New customers automatically get an account for My Tap Water. When you register for tap water at Waternet, we will create an account for you. We will also send you an email with a password.

  1. Maybe you have not registered for tap water yet. Register for tap water now
  2. Is your contract registered on the name of your partner of housemate? Then you do not have an account, but your partner or housemate does. You can transfer the tap water account to your name. Then we will automatically create an account for you. Transfer account to my name
  3. Do you already have an account, but are your unable to login? Read more about logging in
Berrybot Berry, the digital assistent