Catch up water authority tax assessment
You may receive water authority tax assessments for several tax years this year. Read on to find out what this means for you.
We are sending out the water authority tax assessments later than usual. This is due to IT problems. Because we are going to catch up on the backlog, you may receive assessments for several years this year. On this page you can read more about our approach and find out what this might mean for you.
In 2021 we upgraded our IT infrastructure for water authority tax. This caused a delay in sending out the assessments. That is why you will receive the water tax assessment later than usual. We understand this can be quite inconvenient for you and apologise in advance.
What does this mean for you?
As we clear our backlog, you may receive multi-year assessments this year.
Pay in instalments
Are you not yet paying in instalments but would like to? Then go to My Waternet and log in for taxes with your DigiD. This is where you can arrange to pay your assessment in up to 8 instalments by Direct Debit from your bank account.
Remission
Are you on a low income? Then you may be eligible for a tax remission. In that case, you do not have to pay the water authority tax assessment. You can read more about this on our remission page. You can also directly apply for a remission.
Are you unable to pay?
If you cannot pay your water authority tax assessment and you did not qualify for remission, you can request a payment plan.
What steps are we taking now?
Other questions?
Call us
Our customer service team is not available right now. Call us on business days between 8.00 and 17.00. Want to report a water problem? You can call us 24 hours a day.
Social media
Ask your question via Facebook or Twitter. We will respond within 1 business day.
Contact form
Ask your question using the contact form.