Cookies

We use cookies to ensure that this website functions properly. Click β€œYes” to accept all cookies. This allows you to watch videos too. Want to know more or change your settings? Go to privacy and cookies.

Direct naar content

We have noticed that paying via iDeal in My Waternet is not always possible. We are working on a solution.

Report a blocked sewer, flooding or sewer odour problem

Do you have urgent water problems? Problems with the sewage system or blockage? Contact Waternet. You can do it 24 hours a day. Do you live in Amsterdam? Then you can arrange for a plumber through Waternet. We will be happy to help you quickly!

In a rented property

If you have a blocked sewer in a rental property, contact your housing association or landlord.

In your own home

If you have a blockage or other water nuisance in your own home or on your own proberty, you should contact a plumber yourself. 

In public spaces

You can report sewer problems in Amsterdam or Weesp to the municipality of Amsterdam. You can do so by making a report online (You are leaving this website) or by calling 14 020.

In case of persistent odour nuisance, you can contact Waternet by calling 0900 - 93 94.

Prevent blockages

Many types of waste do not belong in the sewer but in residual waste. Such as sanitary pads and cat litter pellets. Wrong waste in the sewer can lead to blockages.

Things you'd better not flush down your toilet or flush down your sink:

  • cat litter and garden waste
  • sanitary towels and tampons
  • damp (thicker) toilet or cleaning tissues
  • (deep-frying) fat, both liquid and non-liquid
  • (motor) oil, chemical and paint products
  • asphalt, cement, sand, plaster, latex and other construction waste
  • food waste
  • medicines
  • articles of clothing

For more information, visit the Rioned website (You are leaving this website).

Berrybot Berry, the digital assistent