My 'opnamenummer' consists of 11 digits. Did I do anything wrong?
You may not receive tap water from Waternet but from another water supplier, for example as PWN or Vitens.
Please check the email or letter you received. The notification number from Waternet always consists of 10 digits.
You receive tap water from Waternet if you live in:
- Amsterdam
- Amstelveel
- Diemen
- Heemstede
- Muiden
- Muiderberg
- Ouder-Amstel
Are you sure you receive tap water from Waternet but are you unable to submit your meter reading? Then please contact our customer service team. We are happy to help you!