Do you want to increase or decrease your drinking water instalment? You can quickly and easily change your monthly or quarterly instalments. For example when your living situation changes and you expect to use more or less water as a result.
- You can adjust your instalment amount on My Waternet;
- The new amount will take effect after your next bill;
- With every annual statement, we set a new amount for you.
Other questions?
Call us
Call us on business days between 08:00 and 17:00. Want to report a water problem? You can call us 24 hours a day.
0900 93 94
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normal phone rates apply
+31 889 39 4000
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international or if 0900 is not possible
We will help you within 10 minutes
Social media
Ask your question via Facebook or X.
We will respond within 1 business day
Chat available
Our digital assistant Berry can answer many of your questions. Is Berry unable to help you? Then you can chat with one of our colleagues.
Direct answer
Contact form
Ask your question using the contact form.
We will respond within 5 business day
Berry, the digital assistent