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We have noticed that paying via iDeal in My Waternet is not always possible. We are working on a solution.

Tap water payment plan

Would you like to set up a payment plan for your tap water bill(s)? You can do that online in My Waternet.

The payment plan would work as follows:

  • You will pay your bill(s) via Direct Debit.
  • We will withdraw a monthly amount from your bank account.
  • Your minimum payment is 30 euros per month.
  • The payment plan will be set up for a maximum period of 10 months.
  • You must also pay your other tap water bills via Direct Debit.

Please note: did you receive your bill from a collection agency or judicial officer? Then you cannot request a payment plan at Waternet. Please contact the collection agency or the judicial officer.

Set up a payment plan in My Waternet

Set up a payment plan via our customer service

Berrybot Berry, the digital assistent