We received your request for an account for My Waternet. We will process your request within 5 working days. As soon as we have created your account,...

Arrange your tap water matters online using My Waternet. You need an account to do this.

You can easily change your email address on My Waternet. Are you a tap water customer and do you receive your water authority tax assessment directly...

PFAS are a group of chemicals that are present in products that we use daily. As a result of environmental pollution, PFAS also gets into our tap wat...

No, it is too late to switch your  payment option  into payment in instalments. Or to set up a payment plan.

Waternet makes every effort to keep this website up-to-date, complete and accurate. Unfortunately, we cannot guarantee that all information is correct...

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Are you not an heir but you did receive a water authority tax assessment for a family member? Our apologies. Fill out the form below and we will get b...

During a hot summer, we all want to cool down. And what better way to do that than in water? Some people set up a small pool in their garden. But did ...