Are you to late to submit your meter reading? Maybe you forgot or you were on holiday.
Are you on holiday, and thus unable to submit your yearly meter reading in time? Then we will estimate your water use.
Is your water meter fogged up and are you unable to read the water meter? Or is it difficult to reach your water meter? Find out what you can do.
Please submit the 5 digits which are shown on a black background on your water meter.
Some water meters only have 4 digits on a black background. In this case, please add a 0 before it, so that you submit 5 digits. For example, when your meter reading is '0454' submit '00454'.
Your water meter is a round, plastic box. It usually has a small, hinged cover.
The notification number is included in the invitation to submit your meter reading. You will receive the invitation by email or letter.
You can submit your meter reading via our customer service.
You may not receive tap water from Waternet but from another water supplier, for example as PWN or Vitens.
You can already register and submit your meter reading as soon as you can. You can request to be sent a reminder email.
Are you moving home? Please submit the final meter reading of your old address. Did you already inform us that you are moving home? Please do submit your final meter reading nonetheless. This will allow us to create your final bill.
After you have submitted your yearly meter reading, you will receive your annual bill within 6 weeks.
You can change your email address in My Waternet.
Berry, the digital assistent