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Water meter reading

I did not submit my meter reading on time. What should I do?

Are you to late to submit your meter reading? Maybe you forgot or you were on holiday.

More about our estimate and your annual bill

I cannot submit my yearly meter reading because I'm on holiday. What happens now?

Are you on holiday, and thus unable to submit your meter reading in time? Then we will estimate your water use.

On holiday? No worries, here's what we will do

I cannot read my water meter. What should I do?

Is your water meter fogged up and are you unable to read the water meter? Or is it difficult to reach your water meter? Find out what you can do. 

View solutions

Which digits on my water meter should I submit?

Please submit the 5 digits which are shown on a black background on your water meter.

Some water meters only have 4 digits on a black background. In this case, please add a 0 before it, so that you submit 5 digits. For example, when your meter reading is '0454' submit '00454'.

See which digits you should submit

What does my water meter look like?

Your water meter is a round, plastic box. It usually has a small, hinged cover.

See what your water meter looks like

Where can I find my meter reading notification number?

The notification number is included in the invitation to submit your meter reading. You will receive the invitation by email or letter.

Where to find your notification number

I lost my meter reading notification number. What to do?

My 'opnamenummer' consists of 11 digits. Did I do anything wrong?

You may not receive tap water from Waternet but from another water supplier, for example as PWN or Vitens.

Read about the meter reading notification number

I have several water meters but I have been asked to provide the meter reading for only 1 water meter.

That is correct. For each water meter, you will receive a separate request to submit each meter reading. You will receive the request by email or letter.

Read more

I would like to register for tap water, but do not have a meter reading yet. What should I do?

You can already register and submit your meter reading as soon as you can. You can request to be sent a reminder email.

Directly register for tap water and request a reminder email

How can I submit my final meter reading?

Are you moving home? Please submit the final meter reading of your old address. Did you already inform us that you are moving home? Please do submit your final meter reading nonetheless. This will allow us to create your final bill.

View how to submit the final reading
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